Soft skills,the new hard skills
AI soft skill framework, News: Salesforce.com Linkedin, AI bias & Free AI ROI tool
I was chatting with the president of a big staffing firm, helping him navigate his AI strategy, when we got into a great discussion about the importance of building relationships. He mentioned while attending a defence conference in Baltimore that focused on new innovations. He shared an interesting story about one of his sales reps who was super knowledgeable and sharp, while another rep was friendly and easy to talk to.
Can you guess which one people connected with more?
AI soft skill framework
He realized that at the event, he could easily strike up conversations with people (thats not normal), which led to job orders aka Deals. This got me thinking about our current landscape.
In today’s world, especially with all the tech advances, soft skills are becoming more important than hard skills. Salesforce recently announced they won't be hiring engineers anymore but instead thousands of salespeople. One of my cousins is set to re-join them in January because they're on the lookout for folks who can really communicate value.
Some important soft skills
I also found myself reflecting on what exactly was the Industrial Revolution. Back then, while product production was all about industrialization, the art of relationship building still thrived.
How can your org adapt in the AI age?
Looking ahead, as more software gets automated with AI Agents (last article) something I use myself whenever I'm building our platform—it’s exciting to see what can be achieved with great ideas but more im. And truly, I’ve noticed that people often reach out to me after they’ve seen me speak or listened to my podcast.
The Maslow style path to the top!
I have five keynotes lined up for 2025 on AI in our space, where I really look forward to meeting new people and reconnecting with old friends.
To be honest, that’s the best part for me—having casual conversations, or as we say, a bit of banter!
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In the News:
Here is the list of sources for the articles:
Salesforce Opens AI Center in London, Reinforces $4B UK Investment
Source: Salesforce NewsroomLinkedIn Launches AI-Powered Hiring Assistant
Source: TechCrunchAI Bias in Recruitment: Ethical Implications and Transparency
Source: Forbes
Salesforce Leads UK AI Push with $4 Billion Investment
Summary:
Salesforce has committed $4 billion to the UK’s AI ecosystem over the next five years. The investment will focus on regulatory alignment between the EU and US, AI integration for SMEs, and digital skills training. Salesforce also launched its AI Innovation Center in London, aiming to drive collaboration and prepare the workforce for AI advancements.
Questions Raised:
How will Salesforce balance innovation with regulatory challenges?
What specific benefits will SMEs gain from Salesforce’s AI initiatives?
AI in Recruitment: Tackling Bias and Ethical Concerns
Summary:
While AI has revolutionized recruitment by automating screening and matching, ethical concerns about algorithmic bias persist. Companies are being urged to prioritize transparency and accountability in AI tools to ensure equitable hiring practices.
Questions Raised:
What measures can mitigate AI biases in recruitment?
How can organizations balance efficiency with fairness?
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